Royal Sabah Turf Club

Privacy Policy

1. DATA COLLECTION
When you use our Mobile Phone for Totalisator Services (MPTS), we automatically collect certain information about your device, including but not limited to information in relation to your mobile phone address, time zone, and some of the cookies that are installed on your device. Additionally, as you use our MPTS, we collect information about the non-transaction and transactional services that you use and information about how you use the MPTS. This automatically-collected information shall be referred to as “Device Information”. We collect Device Information using the following technology methods: “Cookies” are data files that are placed on your device. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the MPTS, and collect data including your device address, telco service provider and date/time stamps. Additionally, when you make transactions using the MPTS, we collect certain information from you, including but not limited to your name, billing address, shipping address, payment information, email address, and phone number. This information shall be referred to as “Order Information”. When we make any reference to “Personal Information” in this Privacy Policy, we are referring to both the Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, verifying your qualifications for certain transactions, billing, improving our services, communicating with you, and informing you of news and information relevant to your past, current and future transactions. By accepting this Privacy Policy, you understand and agree that Royal Sabah Turf Club may provide your Personal Information to third parties to the extent necessary or desirable to process or complete your transaction.

3. NON-SHARING OF PERSONAL INFORMATION
We may share demographic information with our partners on an anonymous and aggregate basis. This type of data is not readily linked to any personally identifiable information. We share information when another company is involved in your transaction so that this company can perform its functions to fulfil your transaction.

4. BEHAVIOURIAL ADVERTISING
We use your Personal Information to provide you with targeted communications we believe you may be interested in. You may opt out by sending an email to [email protected] to process and complete your request.

5. DATA CONTROLLER
Royal Sabah Turf Club shall be the data controller of the master data you enter in connection with your creation of a profile or registration, i.e. your name, your password and your email address, as well as registration of your mobile phone. Furthermore, Royal Sabah Turf Club shall be the data controller of the information which is disclosed to other services. You shall be data controller of the content you choose to disclose when using the MPTS.

6. DATA RETENTION
When you transact through the MPTS, we will maintain your order Information for our records unless and until you request in writing for the deletion of this information.

7. DATA PROCESSOR
Royal Sabah Turf Club may exclusively use the service provided by an external company for maintaining the technical operation, security and confidentiality of Personal Information residing with the Club. This external company is the data processor with regards to the Personal Data for which Royal Sabah Turf Club is the data controller. By accepting this Privacy Policy, you give your personal consent to Royal Sabah Turf Club in allowing the data for which you are the data controller be processed by the above-mentioned data processor. The data processor shall solely act according to instructions from Royal Sabah Turf Club. By accepting these terms and conditions, you also give your consent to Royal Sabah Turf Club to give such instructions to the data processor which are necessary for the processing of data in accordance with this Privacy Policy and for the purpose of use of the MPTS. The data processor has made necessary technical and organizational safety measures against the information being accidentally or illegally destroyed, lost or deteriorated, and against the information coming to the knowledge of unauthorized persons, is misused or in other ways is processed in violation with the act on processing of Personal Information. On your request – and against remuneration of the data processor’s current hourly rates at any time for such work – the data processor shall supply you with sufficient information to demonstrate that the above-mentioned technical and organisational safety measures have been made. In such situation, Royal Sabah Turf Club will facilitate the request to the data processor.

8. SECURITY MEASURES
Royal Sabah Turf Club will use its reasonable efforts to ensure that recorded data, including Personal Information, your payment method data, password and any confidential information, will not be disclosed, transferred, given to, or illegally used by unauthorized persons. In connection with this, Royal Sabah Turf Club will maintain its system in order to prevent possible vulnerabilities and attacks. However, since the MPTS is not a 100% secured environment, Royal Sabah Turf Club cannot, from time to time, ensure or warrant the security of information you transmit to Royal Sabah Turf Club. Information sent using the MPTS are encrypted. However, Royal Sabah Turf Club advises you to prudentially communicate any confidential information.

9. LOST OR STOLEN INFORMATION
You must promptly contact us through by sending an email to [email protected] if your confidential information such as bank account number, user name, or password is lost, stolen, or used without permission. In such an event, we will note that you have cancelled your bank account number, user name, or password in our system and will update our records accordingly.

10. CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

11. CONTACT US
For more information about our privacy practices, or is you have any questions / feedback, please contact us via e-mail at [email protected].